Reporting process for abuse and neglect of children or people with disability
Connect is committed to promoting and protecting the interests and safety of children, young people and people with a disability. We have zero tolerance for abuse. All Connect team members are responsible for the care and protection of our clients and reporting information of abuse as soon as it is known or suspected.
Who can report?
- Parent or Guardian or Carer
- Child or Person living with a disability
- Team Member or Volunteer or Student
What to report?
Any abuse of a child or person with disability including:
- disclosure of any abuse or harm
- allegation suspicion or observation of abuse or harm
- suspicion of neglect
- breach of the Alemacorp's or NDIS's Code of Conduct Call 000 if a child is in immediate danger
How to Report?
Who to report to?
The Alemacorp leadership team or Chief People Officer
What happens next?
Alemacorp will:
- Ensure support is offered to the child/person with disability, parents, the person who reports and the accused team member, volunteer or student
- Initiate internal processes to ensure the safety of the child/person with disability
- Clarify the nature of the complaint and commence disciplinary process (where required)
- Decide, in accordance with legal requirements and duty of care where the matter is reported
Final Step
The Chief People Officer will ensure:
- Concerns to child safety are investigated
- Outcome of investigation is documented Relevant parties are notified of outcome
- Alemacorp policies and procedures updated where necessary
